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FAQ Page
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History of the Company
Mega Offitech Electronics Ltd has been serving customers in Cyprus for over three decades. From importing and distributing mobile phones and accessories to providing telecommunications services and launching our eShop, we continue to deliver quality products, reliable solutions, and excellent customer service.
Cooperate with Us!
We welcome partnerships with businesses, suppliers, and corporate clients. If you are interested in working with Mega Offitech Electronics Ltd, please contact our team to discuss potential opportunities.
How can I order
You can place your order through our online store or visit our retail shop. Simply choose your preferred product, add it to your cart, and follow the checkout process.
Why should I buy online
Shopping online gives you quick access to our latest products, competitive prices, secure ordering, and the convenience of shopping anytime from anywhere.
Is VAT charged
Yes. VAT is applied to eligible products in accordance with the applicable tax regulations in Cyprus. The final amount is displayed during checkout.
Can I pay with invoice
Invoice payment may be available for eligible business customers. Please contact our team for more information about available payment options.
Can I cancel my order
Orders can be cancelled before they have been processed or shipped. Please contact us as soon as possible if you wish to cancel your order.
Do I have to order online
No. You can order through our website or visit our physical store, where our team will be happy to assist you.
Can I return a product
Yes. Products may be returned according to our return policy. Please contact our customer support team for return instructions and eligibility.
How do create an account
Click on the My Account or Register option on our website, complete the registration form, and verify your details to create your account.
Security
We use secure systems and trusted payment methods to help protect your personal information and ensure a safe shopping experience.
Can I track my order
Yes. Once your order has been processed and shipped, you will receive the necessary information to track its delivery.
Shipping time
Orders are delivered within Cyprus in 2 to 7 working days. If you choose collection, your order will be ready at the selected GAP Akis Express office or ACS Courier office or locker within the same timeframe. Delivery times are estimates and are counted from order confirmation and payment.
Shipping cost
Shipping costs €3.00 (VAT included) for orders under €30.00. Orders of €30.00 or more ship free of charge. The same fee applies to home delivery and to collection from an office or locker, and the final shipping fee is shown at checkout before you complete your purchase.
Fastest Delivery
We aim to process and dispatch orders as quickly as possible to ensure fast and reliable delivery across Cyprus.
Customer Care
Our customer support team is always ready to assist you with product inquiries, orders, technical questions, and after-sales support. Contact us by phone, email, or through our contact form.


